shipping / returns
FREE SHIPPING!
We want you to enjoy our favorite items without worrying about shipping costs.
Shipping to Spain, Europe, and the United Kingdom is now FREE.
We have optimized the pricing of these items to include free handling and shipping, while always guaranteeing that your package reaches its destination with a tracking number.
Quality and transparency since 1992.
We ship from Spain to various international destinations, including the UK and the European Union, using the Correos España international service; final delivery is carried out by the postal operator in the destination country.
We strive to ensure you receive your purchases quickly and safely.
To guarantee a smooth delivery, please take the following conditions into account:
1. Order Tracking
Real-time tracking: Once your order has shipped, you will receive an email containing a tracking number.
Your responsibility: We strongly recommend that you continuously monitor this number via the carrier’s website to stay informed of the exact delivery date.
2. Secure Delivery Address
Reliable location: It is the customer’s responsibility to provide a complete, correct, and secure shipping address (such as a home address, workplace, or authorized pickup point).
Absences and losses: We are not liable for losses or failed deliveries if the provided address is insecure or incorrect, or if no one is available to receive the package.
An order is considered successfully delivered when the shipment tracking indicates any of the following statuses:
.- Delivered
.- Delivered to home mailbox
.- Delivered to a secure point
Once the tracking status shows “Delivered” by the logistics operator, our shipping obligation is considered fulfilled; we are not liable for any issues arising after the delivery recorded by the carrier.
All orders are shipped as soon as possible, with a preparation time of 2–3 days. Shipping takes 2–4 days within Spain, 7–10 days within Europe, and approximately 10–15 days for the rest of the world. Delivery times also depend on local service providers.
Each of our garments is a unique piece with a story. As these are exclusive, carefully curated vintage items, all sales are final, and we do not accept returns. We want you to find your perfect piece, so we provide detailed measurements and photos of every detail before you make your purchase.
If you are not satisfied with your order due to sizing or an error on our part, you may return it within 6 calendar days of receipt—provided the return is due to these reasons—and choose to exchange the item or receive a voucher to redeem on our website.
To return or exchange products, please contact our Customer Service team via email first.
Shipping costs are the responsibility of the customer, except in cases where the item is defective or an incorrect order was received.
ENVÍO GRATIS!
Queremos que disfrutes de nuestros artículos favoritos sin preocuparte por los gastos de transporte.
Ahora el envío a España, Europa y Reino Unido es gratuito.
Hemos optimizado los precios de estos artículos para que los gastos de gestión y envío sean gratuitos, garantizando siempre que tu paquete llegue a su destino con número de seguimiento.
Calidad y transparencia desde 1992.
Realizamos envíos desde España a diferentes destinos internacionales, incluidos Reino Unido y Unión Europea mediante el servicio internacional de Correos España, siendo entregados por el operador postal del país de destino.
En nuestra tienda nos esforzamos para que recibas tus compras de forma rápida y segura. Para garantizar una entrega sin contratiempos, te pedimos que tengas en cuenta las siguientes condiciones:
1. Seguimiento de tu Pedido
Localización en tiempo real: Una vez enviado tu pedido, recibirás un correo electrónico con un número de seguimiento.
Tu responsabilidad: Aconsejamos y recomendamos firmemente hacer un seguimiento continuo de este número a través de la web del transportista para conocer la fecha exacta de entrega.
2. Dirección de Entrega Segura
Ubicación fiable: Es responsabilidad del cliente facilitar una dirección de envío completa, correcta y segura (como tu domicilio, lugar de trabajo o un punto de recogida autorizado).
Ausencias y pérdidas: No nos hacemos responsables de pérdidas o entregas fallidas si la dirección proporcionada es insegura, incorrecta o si no hay nadie disponible para recibir el paquete.