ENGLISH
FREE SHIPPING COST TO EUROPE & UK
Registered shipping to Europe and the United Kingdom is included in the price. There are no extra costs.
If you live in another country and wish to make a purchase, please contact us and we will provide you with the shipping costs.
We ship worldwide with certified international mail. For more details please contact us by email.
All orders are shipped as soon as possible, shipping takes 3-5 days in Spain, 7-10 days in Europe & UK and approximately 12-15 days in the rest of the world. The delivery time always depends as well on delivery of the local service.
If for any reason you are not satisfied with your order, you can return it within 5 calendar days from the date of receipt, providing that the product is unused, labeled and with its original packaging. To return or change the products, first contact our Customer Service by email.
The shipping costs will be borne by the customer except when the article is defective or an erroneous order has been received. first contact our Customer Service by email.
OUR REPLY: We don’t do payment reimbursements. Refunds will be issued in store credit only . Store credits never expire and can be used partially.
EXCHANGES: If you want to make an exchange, you can return it within 5 calendar days from the date of receipt, please email us with the item numbers so we can hold them pending receipt of your return.
For exchanges you must pay extra for p& p cost.
We´ll process the exchange the day after your return is received. If you need the exchange items quickly, you might prefer to place a new order for it now and then process the return separately.
IMPORTANT NOTICE FOR CUSTOMERS
You should know that all your orders are sent as gifts, so they are exempt from VAT.
The Order of Exemption of VAT (Non-Commercial Shipments) establishes that no tax must be paid on the importation of merchandise that is part of a small non-commercial shipment as a gift declaring the content as USED CLOTHING.
As these are second-hand garments, we will value it to the minimum.
Upon arrival in , the package will have documentation and declaration of content .
You should know that all your orders are sent as gifts, so they are exempt from VAT.
To clarify, as of July 2021, shipments that include content of used clothing AS A GIFT will be exempt from VAT. Of course, you will have all the guarantees of that we have been offering our customers for years.
AHORA OFRECEMOS GASTOS DE ENVIO GRATIS PARA EUROPA Y REINO UNIDO.
El envío certificado a Europa y Reino Unido está incluido en el precio. No hay sobrecostes.
Si reside en otros pais y desea realizar una compra pongase en contacto con nosotros y le facilitaremos los costes de envio.